FAQ

At B Medical Systems, our primary objective is to pioneer and provide world-class medical cold chain and vaccine management solutions, ensuring the safe and efficient storage and transportation of life-saving medical products and samples. Our aim is not just to deliver high-quality, technologically advanced equipment but also to foster innovation in the realm of cold chain logistics.

We offer an array of medical cold chain solutions, which are separated in three main product portfolios: the Vaccine Cold Chain, the Medical Refrigeration and the Blood Management Solutions portfolios. Each portfolio offers a wide variety of choices in terms of solutions depending on the ultimate need of our customers and the biological’s requirements. Please find below a list of the solutions offered for each portfolio:

Vaccine Cold Chain:

• Solar Vaccine Refrigerators and Freezers
• Vaccine Refrigerators and Freezers
• Ultra-Low Freezers
• Vaccine Transport Boxes
• Refrigerated Vaccine Transport Vehicle
• Remote Temperature Monitoring Solutions
• Energy Harvesting System

Medical Refrigeration:

• Laboratory Refrigerators
• Pharmacy Refrigerators
• Laboratory Freezers
• Ultra-Low Freezers
• Medical Transport Boxes

Blood Management Solutions:

• Blood Bank Refrigerators
• Blood Bank Chest Refrigerators
• Plasma Contact Shock Freezers
• Plasma Storage Freezers
• Ultra-Low Freezers
• Blood Transport boxes

Are you not sure which product you are looking for? Then check our Buying Guide.

Temperature stability is paramount in our design and technology choices. Our refrigerators and freezers are engineered with state-of-the-art cooling systems that consistently maintain desired temperatures, ensuring the safety and potency of stored medical products. Every refrigeration or freezing unit integrates advanced sensors and monitoring systems that continuously track internal temperatures. In the event of any deviation from the set parameters, our equipment is equipped with alarms that alert users in real-time, allowing for immediate intervention. The insulation materials we use are of the highest standard, effectively minimizing temperature fluctuations caused by external factors. Additionally, our devices can be equipped with battery backups and alternative energy compatibility to combat power disruptions. Our commitment is further demonstrated by rigorous testing and calibration procedures that each product undergoes before it reaches our clients. By merging technological advancements with our deep understanding of cold chain challenges, we ensure unwavering temperature stability in all our solutions.

Energy efficiency stands as a cornerstone of our design philosophy. Our products are meticulously engineered to consume less energy compared to many traditional medical cold chain units, without compromising on performance. Leveraging advanced insulation materials, innovative cooling technologies, and optimized system components, our units often reduce energy consumption by a significant margin. Our commitment to sustainability and operational cost reduction for our clients has led us to continuously refine our designs for peak efficiency. Additionally, many of our units are compatible with alternative energy sources, such as solar power, enabling operations even in areas with limited or unstable electricity supply.

Most of our medical devices use natural green refrigerants. On top of producing no greenhouse emissions, they also provide an optimal cooling efficiency resulting in higher performance and lower energy consumption. With our solutions, you can green up your facilities and conform to regulations such as US SNAP and EU F-gas.

Our commitment to these initiatives goes beyond just providing equipment. First and foremost, our refrigeration units are designed to ensure the potency and longevity of vaccines, even in the most challenging environments. Moreover, we also collaborate with global health organizations, NGOs, and governments to offer customized solutions that cater to specific regional needs. Additionally, we provide training and support to healthcare workers, ensuring they are well-equipped to manage and maintain our systems effectively. Recognizing that many immunization programs operate in areas with limited infrastructure, many of our units are designed to be energy-efficient and compatible with alternative power sources like solar energy. By creating durable, efficient, and reliable cold-chain solutions and fostering strong partnerships, B Medical Systems actively contributes to the global goal of ensuring that every individual, no matter where they reside, has access to essential vaccines.

Each product undergoes a meticulous quality control process, from the selection of materials and qualifying suppliers to the final assembly. Our manufacturing facilities adhere to international standards, and we implement stringent testing protocols to simulate real-world scenarios, ensuring our equipment performs optimally even in challenging conditions. Our engagement with global health organizations and feedback from frontline healthcare professionals provides valuable insights, which we integrate into our product development. Furthermore, we invest significantly in training our teams, ensuring that craftsmanship and attention to detail are paramount in every unit produced. By consistently reviewing and refining our processes, we ensure that our products not only meet but often exceed global standards. The result is a range of cold chain solutions that healthcare professionals can rely upon year after year, reaffirming our reputation as a trusted partner in the medical cold chain industry.

Our commitment is global, and we have a strong track record of delivering our products to clients across the world. Recognizing the importance of reliable cold-chain solutions in every corner of the globe, we have established a robust logistics and distribution network that ensures our products reach you, regardless of your location.

We are deeply committed to making a global impact in the realm of healthcare, and our ability to deliver products overseas is a testament to this commitment. Rest assured, no matter where you are, we can reach you.

We constantly maintain ample stock in our central warehouse in Luxembourg, as well as in our US warehouse in Indianapolis and our facilities in India to facilitate rapid deployment of our medical devices. Moreover, our manufacturing technology, including our unique rotomoulding technique, ensures minimal production lead-time.

Contact us here to get a precise timeframe for the delivery of a device.

All our distributors have received extensive technical training. From the selection of the solutions tailored to your needs, to the delivery, installation and maintenance of the devices, they will be able to assist you each step of the way, wherever you are.

Yes, our products come with various type of warranties. Additionally, we offer maintenance and support service plans to ensure longevity and performance.

For more information, please visit our Technical Support and After Sales Services page or contact us directly.

Our medical devices are equipped with various storage systems. Their modular design makes it possible to organize the interior storage capacity of your devices depending on your requirements. Please refer to our brochures to select the racks, shelves, drawers, or cryoboxes that meet your requirements.

Our equipment plays a pivotal role in reducing vaccine wastage in multiple ways. Firstly, our state-of-the-art refrigeration units ensure consistent and precise temperature management, critical for maintaining vaccine potency. Any deviation from the required temperature can render vaccines ineffective, leading to wastage. Our units are equipped with advanced sensors and alarms that notify users of any temperature anomalies in real-time, allowing for immediate corrective action. Additionally, our remote temperature monitoring capabilities provide continuous oversight, ensuring that vaccines always remain within their required temperature ranges.

Furthermore, by offering training and support, we ensure that healthcare professionals are equipped to handle vaccines correctly, further mitigating the risk of wastage.

Indeed, we do. We recognize the importance of continuous oversight, especially for temperature-sensitive storage solutions. To this end, we have integrated remote monitoring capabilities into many of our products.

Examples of monitoring solutions we offer are the °B Connected Software, the Remote Temperature Monitoring Device and the GT Mini.

Please contact our after sales service at +352 920 731 333 or by sending an email to b.service@bmedicalsystems.com.

Please contact us at +352 920 731 290 or by email at cit@bmedicalsystems.com.

At B Medical Systems, staying at the forefront of cold chain technology and regulations is central to our mission. We invest significantly in research and development, and our dedicated R&D teams are consistently exploring innovative solutions to improve efficiency, reliability, and adaptability in the cold chain landscape.

Furthermore, we actively participate in industry conferences, workshops, and seminars, ensuring that we remain informed of evolving trends, challenges, and solutions in cold chain management. Engaging with global health organizations, regulatory bodies, and industry peers allows us to gain insights into upcoming regulatory changes and industry standards.

Absolutely! We appreciate your interest in B Medical Systems and are eager to provide all the information you need. Our website hosts a comprehensive range of materials that can assist you in understanding our products better. This includes detailed brochures, user manuals, testimonials showcasing our solutions in real-world scenarios, and white papers providing in-depth analyses of our solutions.

Simply navigate to the ‘Resources’ section of our website to access these materials. Additionally, we also offer a blog section where you can find many interesting articles, and a YouTube channel where we publish useful videos.

If you need specific information or have any questions after reviewing these resources, please don’t hesitate to reach out to us. Our team will be more than happy to assist you further, ensuring you have a thorough understanding of how our solutions can meet your needs.

If you need spare parts to repair your B Medical Systems devices, you can purchase all you need online via the following platform.

The key specifications of our devices are available on each product page of this website. Use the comparison tool to to rapidly find the differences between up to three different models. If you cannot find the technical specifications you are looking for, please feel free to download our brochures from our brochures page.

If you would like to partner with us, please connect with our sales team through the contact form. Please also ensure that your business, professional skills and your motivations for a collaboration are clearly stated in your message.