°B Care+
Invest in °B Care+ to:
- Keep your devices updated
- Avoid unexpected repair costs
- Get priority support
Product Support Service Plans
To cater to your requirements we offer two plans:
| ESSENTIAL PLAN | PREMIUM PLAN | |
| Preventive Product Maintenance | ✓ Yearly | ✓ Yearly |
| Spare Parts | ✓ Yes | |
| Extended Warranty Repair And Travel Charges | ✓ Yes |
Preventive Product Maintenance - What is included ?
B Medical Systems recommends preventive maintenance to be performed at least once a year by qualified service personnel. It consists of a complete maintenance report covering various visual, electrical and functional inspections of your B Medical Systems devices.
| Included Maintenance Checks: | VISUAL INSPECTION | FUNCTIONAL INSPECTION | ELECTRICAL INSPECTION |
| Mechanical damage | ✓ | ||
| Loading conditions | ✓ | ||
| Ice formation | ✓ | ||
| Condenser | ✓ | ||
| Key card reader/keys* | ✓ | ||
| Sensors | ✓ | ✓ | |
| Seals | ✓ | ||
| Gaskets | ✓ | ||
| User interface | ✓ | ||
| Evaporator fans, lighting and door switch | ✓ | ||
| Condenser fan | ✓ | ||
| Heaters | ✓ | ||
| Cooling system temperatures | ✓ | ||
| Tests of alarms | ✓ | ||
| Door lock | ✓ | ||
| Drawers and inner doors | ✓ | ||
| Wheels and adjustable feet | ✓ | ||
| Chart recorder | ✓ | ||
| Hinges | ✓ | ||
| Mains supply voltage | ✓ | ||
| Cord relief | ✓ | ||
| Batteries | ✓ | ||
| Electrical safety test | ✓ | ||
| Cleaning | ✓ | ✓ | ✓ |
Software updates as per requirement included.
* When applicable.
After Sales Services
The After Sales Services provide regular maintenance to guarantee the reliability and optimal performance of all your B Medical Systems products.
IQ/OQ
All Good
To ensure the correct installation, we carry out Installation Qualification and Operational Qualification validations.
On-Site Installation
Unboxing
Let our expert technicians install your B Medical Systems solutions to ensure the smooth operation of your instruments.
On-Site Calibration
Safe & Secure
Ensure the optimal performance of your B Medical Systems solutions for the best storage conditions of your samples.
On-Site Temperature Mapping
Reliability
We carry out Temperature Mapping to ensure the reliability of your B Medical Systems solutions.
